References

Webopedia
http://webopedia.internet.com/

Computer jargon and meaningful terms as well.

The E-Commerce Dictionary
http://www.tedhaynes.com/haynes1/newterms.html

The author of this very useful glossary of ecommerce speak, Ted Haynes, runs a consulting company in California.

Whatis?com
http://www.whatis.com/

Technical dictionary, this site has exploration sections on various topics, including e-commerce. There are some very good essays on technology-related topics such as convergence.

Networks/Resources

The Ecademy
http://www.theecademy.com/

A UK site that’s making a real effort to build a community of interest. Free membership. Members get you daily newsletters, tutorials and invitations to real life meetings. The open part of the site has a wealth of UK-relevant information. There is some amusing audio and video feed of talking heads!

Web Marketing and E-Commerce
http://www.wilsonweb.com/

Lots of useful articles and pointers. A comprehensive collection of ecommerce newsfeeds and free newsletters. A lot is free but if you it is worth subscribing for the rest. This person is a real e-commerce enthusiast.

Durlacher
http://www.durlacher.com/fr-research-reps.htm

UK company specialising in research and consultancy across new media and technology sectors worldwide. Provides a range of reports available to buy, and sample reports for background reading on marketing-related issues.

Finfacts E-Business
http://www.finfacts.ie/com.htm

Rich source of material on ecommerce including access to a daily newsfeed. The full archive of the newsletter is available online.

The E-Commerce Advisor
http://www.ecommerceadvisor.com/

Aimed at beginners, this US site has a free monthly newsletter and a set of down to earth articles. You can send in your own question and get it answered in the newsletter.

Electronic Commerce Interest Group
http://www.w3.org/ECommerce/

Working group of W3C the World Wide Web Consortium. Often very technical, but necessary for an authoritative account of what is about to happen on the Web.

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Casestudies

A set of ten case studies developed by the Electronic Commerce Innovation Centre at the University of Cardiff. Shows how firms take the very first steps.

Winners at the Web Case Studies
http://www.wow.org.uk/

Three years’ worth of winners from Scottish Enterprise’s annual web competition. As well as e-commerce award winners, you’ll find examples of good practice in marketing and design.

Usability

Alertbox
www.useit.com/alertbox/9605.html
http://www.nngroup.com/reports/ecommerce/

This is the Jacob Neilsons home managed by the Usability guru himself and a small team. His guides are about optimising the user experience once they arrive at the site. The second link is to his analysis of why corporate websites fail. Do a search for 'e-commerce' for e-commerce specific articles.

Last updated 12th December 2001